Shipping policy

At KOSBLING, we’re happy to bring our handmade creations and personalized accessories to you, wherever you are. Whether you’re shopping for yourself, finding a thoughtful gift, or creating something uniquely yours, here’s everything you need to know about our worldwide shipping, order processing, delivery times, and shipping costs.

  1. Worldwide Shipping · No Minimum Order

KOSBLING ships worldwide to destinations served by our available courier services.
No minimum order quantity required! You can order just one item or as many as you’d like. There’s no minimum quantity to shop with us. Whether you’re choosing a single handmade accessory, putting together a matching set, or ordering personalized gifts, we’re happy to ship your order.
Shipping availability and delivery options depend on your destination and the courier services available for your address. Please enter your shipping details at checkout to view the available
delivery options.

  1. Free US Standard Shipping

Enjoy FREE STANDARD SHIPPING on eligible US orders of US$49.99 or more.
This offer applies to eligible orders shipped within the United States only. US orders below US$49.99 and all orders shipped to international destinations are subject to applicable shipping charges, calculated at checkout.

Standard Shipping & Delivery Time

Standard shipping typically takes 7–14 days for most areas after dispatch.
Shipping transit time begins after your order has been dispatched and is separate from order processing or custom production time.

Estimated Total Delivery Time

  • Ready-to-Ship: Dispatched within 24 business hours after order confirmation, plus estimated shipping transit time.
  • Custom: Normally 7–14 days of production before dispatch, plus estimated shipping transit time.
Delivery estimates are approximate and are not guaranteed arrival dates.

  1. Order Processing & Production Time

Every KOSBLING order receives careful attention before shipment. Preparation time depends on the type of product you purchase.

Ready-to-Ship Orders

Ready-to-Ship products are finished handmade pieces that are ready to go. Orders are dispatched within 24 business hours after order confirmation. No additional custom production is required for these items.

Custom Orders

Custom pieces are prepared according to your selected designs and personalization details. These orders normally require 7–14 days of production before dispatch. Please refer to the relevant product page for the applicable production estimate.
Important: Order processing and production time are separate from shipping transit time.

  1. Shipping Methods, Costs & Delivery Time

We offer standard shipping to destinations served by our available courier services.

Standard Shipping

Standard shipping typically takes 7–14 days for most areas after dispatch. Shipping rates vary depending on your delivery address, destination, and available shipping service.
Your exact shipping cost will be displayed at checkout before payment. Shipping fees may vary for remote or special delivery areas.

How Long Will My Order Take to Arrive?

Your total delivery time consists of two separate stages:
Total Delivery Time = Order Processing / Production Time + Shipping Transit Time
Ready-to-Ship Orders
  • Processing and dispatch: Within 24 business hours after order confirmation.
  • Shipping transit: Estimated 7–14 days for most areas after dispatch.
Custom Orders
  • Production: Normally 7–14 days before dispatch.
  • Shipping transit: Estimated 7–14 days for most areas after dispatch.
Shipping transit time is additional to order processing or production time. Delivery estimates are approximate and are not guaranteed arrival dates. Actual delivery may take longer depending on your destination, carrier operations, customs clearance, an incorrect or incomplete address, or other circumstances beyond our control. If you’re ordering a gift for a particular date, we recommend allowing enough time for both production and delivery.

  1. Order Tracking

How Can I Track My Order?

Once your order has been fulfilled and dispatched, you’ll receive a shipping confirmation email with tracking information when available. Simply open the tracking link in your email to follow your package’s delivery progress. Please allow some time for tracking information to appear or update after the carrier receives your package.

My Tracking Information Hasn’t Updated. What Should I Do?

Tracking updates may not appear at every stage of international shipping. If your tracking information hasn’t changed for an extended period or your package appears delayed, please contact our customer support team. Include your order number and tracking details so we can help review your shipment.
Order & Shipping Support: support@kosbling.com

  1. Order Cancellation

Cancellation eligibility depends on where the product is listed on our website.

Ready-to-Ship Orders

You may request to cancel a Ready-to-Ship order within 24 hours of placing your order, provided it has not yet been shipped. Once your order has been dispatched, it can no longer be canceled under our voluntary cancellation policy. Please contact our customer support team as soon as possible if you need to request a cancellation.

Custom Orders

All products listed under the Custom navigation are non-cancellable once an order has been placed. This applies to every product within the Custom section, regardless of its individual product title. Because these pieces are prepared according to your selected design and personalization details, please carefully review your choices before completing your purchase. Nothing in these voluntary cancellation rules limits any statutory cancellation or withdrawal rights that cannot legally be excluded under applicable law, including rights that may apply if we cannot dispatch an order within the promised or legally required timeframe.
For complete details, please refer to our Refund & Return Policy.

  1. Customs Duties, Import Taxes & VAT

Customs duties, import taxes, and VAT depend on your destination country and its local regulations. For many destinations, additional customs clearance charges or VAT may not apply. However, some countries may require duties, taxes, or VAT to be paid when your package arrives or is collected. Any applicable charges will be handled according to local customs regulations and the shipping arrangements for your destination. We recommend checking your local customs requirements before placing an international order.

  1. Special Delivery Addresses

Please keep the following in mind when entering your shipping address:
    • APO / FPO / P.O. Box addresses: Please contact us before placing your order so we can check whether our available courier services can deliver to your address.
    • Alaska and Hawaii: Shipping times may vary depending on the destination and available delivery service.
    • Signature on delivery: Our standard shipping service does not require a signature. However, the delivery carrier may request one at its discretion.
Please double-check your shipping address and contact details before completing checkout to help avoid delivery issues.

  1. Need Help With Your Shipment?

We’re always happy to help if you have questions about your order, shipping costs, delivery estimates, or tracking information.
Order & Customer Support
Custom Design Inquiries
You can also reach us through KOSBLING Messenger.
Thank you for choosing KOSBLING. We appreciate being part of your everyday moments and special occasions, and we can’t wait for your handmade favorites to reach you!